The Board’s Role in Quality and Patient Safety Oversight


Hospital board members need to have a working understanding of the critical components of quality and patient safety measures.  This session will review what questions board members need to be prepared to ask, and how best to interpret data in order to measure the effectiveness of the hospital’s quality and patient safety initiatives.

Target Audience:  CEOs, new board members and experienced board members wanting a refresher. 

Continuing Education: 1 hour ACHE Qualified, CHT and 1.2 hours CPE.

Faculty: Karen Kendrick, RN, Texas Hospital Association Foundation, Austin

Karen Kendrick, RN, is the Vice President of Clinical Initiatives for the Texas Hospital Association Foundation. Kendrick has 30 years of progressive nursing leadership and management experience in a variety of hospital settings.  For the past 12 years her work has primarily focused on hospital quality and safety initiatives, including Culture of Safety programs, patient and family engagement, regulatory compliance, quality assurance and improvement activities, and risk management oversight.