At times board members have to have difficult conversations – this is especially true for hospital trustees who oversee the health care provided to the community. In this session we will discuss best practices, common pitfalls and actions toward building a healthy dialogue in your board room. Learn how to enhance board meeting efficiencies and strategic decision-making processes.
Registration Pricing
Member: $75
Non-Member: $125
Registration includes unlimited connections per registered facility.
Who should watch:
Hospital and health system board members, trustees, governance professionals, and executive leaders who want to strengthen boardroom communication, navigate interpersonal dynamics, and foster constructive conflict to enhance strategic decision-making.
Learning Objectives:
- Discuss communication best practices for board members;
- Identify personality types and how to navigate them;
- Identify tools to help support deliberative conversations;
- How to address disruptive members; and
- Understand why conflict is actually vital to the health of your organization.
Continuing Education:
American College of Healthcare Executives
By attending the Fostering Healthy Dialogue – and Disagreement – in the Board Room Webinar, offered by Texas Healthcare Trustees, participants may earn up to 1.0 ACHE Qualified Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.
Certified Healthcare Trustees and Leaders Education
The Texas Healthcare Trustees designates this continuing certified healthcare trustee and leader education activity for up to 1.0 contact hours. For more information about the CHTL program, please contact THT at 512-465-1015.
Speaker

Amy Eskew, Senior Vice President/Chief Operating Officer, Texas Hospital Association, Austin
Amy Eskew serves as the Senior Vice President/Chief Operating Officer for the Texas Hospital Association and is the former President and CEO of Texas Healthcare Trustees. While she was the president/CEO of THT, she educated board members on health care trends and governance best practices. Amy also directs internal performance improvement efforts for the Texas Hospital Association and its family of companies.
Amy was with THT for 12 years and has over 16 years of experience working with health care-related non-profit organizations. She is a graduate of the University of Texas at Austin, received her Master of Public Affairs from the LBJ School of Public Affairs at UT and is an ASQ-certified Six Sigma Black Belt.