This session is essential for board members looking to strengthen their understanding of quality oversight and seeking to ensure the highest standards of patient care. Learn how to interpret key quality metrics, ask the right questions and implement effective oversight practices to drive continuous improvement. Gain the knowledge and tools needed to support your organization’s commitment to excellence in care delivery.
Registration Pricing
Member: $75
Non-Member: $125
Registration includes unlimited connections per registered facility.
Who should watch:
Hospital and health system board members, trustees, executive leaders, and governance professionals who are committed to strengthening their role in quality oversight, improving patient outcomes, and fostering a culture of safety and accountability.
Learning Objectives:
- Explain the board’s legal, fiduciary, and moral responsibilities in overseeing quality and patient safety within health care organizations.
- Interpret key quality metrics and performance indicators, including hospital-acquired conditions, serious adverse events, and CMS Conditions of Participation.
- Identify strategies for effective board engagement, including the use of subcommittees, data-driven decision-making, and oversight of improvement projects.
- Apply best practices for evaluating quality improvement initiatives, including resource allocation, documentation, and communication of expectations.
- Support a culture of safety and continuous improvement, using frameworks like STEEEP and aligning board priorities with patient-centered care and health equity.
Continuing Education:
American College of Healthcare Executives
By attending the Quality 101 for Health Care Boards Webinar, offered by Texas Healthcare Trustees, participants may earn up to 1.0 ACHE Qualified Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.
Certified Healthcare Trustees and Leaders Education
The Texas Healthcare Trustees designates this continuing certified healthcare trustee and leader education activity for up to 1.0 contact hours. For more information about the CHTL program, please contact THT at 512-465-1015.
Speaker
Sheila Dolbow, MSN, RN, CFN, CPHQ, Project Improvement Manager, Texas Hospital Association Foundation, Austin
Sheila Dolbow currently serves as the Quality Improvement Project Manager for the Quality and Patient Safety department at the Texas Hospital Association Foundation (THAF). In this role, she assists in implementing quality and patient safety improvement programs by providing technical assistance and education to hospitals across Texas. Ms. Dolbow has over 30 years of nursing experience, mainly in trauma and forensics, ranging from bedside nursing to developing and managing advanced trauma programs, where she developed a stronger focus on quality. She has also contributed to creating and delivering education on injury prevention and health promotion for all age groups in the community, teaching dual credit classes in local schools for health career students, and developing training courses for healthcare professionals and law enforcement. Most recently, she was responsible for launching a Quality Improvement Fellowship Training Course for rural and critical access hospitals, providing participants with advanced education in quality and process improvement, focusing on CPHQ content. Additionally, she has helped oversee the development of bootcamps for Quality Leaders and Nurse Executives at critical access and rural hospitals.