Strengthening your board’s role in ensuring high quality patient care starts with a solid understanding of quality oversight. This session equips board members with the knowledge and confidence to interpret key quality metrics, ask insightful questions, and apply effective oversight practices that promote continuous improvement. Discover practical tools and strategies to support your organization’s commitment to excellence in care delivery—and elevate your board’s impact on patient outcomes.
Registration Pricing
Member: $75
Non-Member: $125
Registration includes unlimited connections per registered facility.
Who should watch:
Hospital and health system board members, trustees of rural and community hospitals, executive leadership teams, chief executive officers, chief nursing officers, chief medical officers, chief quality officers, compliance and risk management professionals, patient safety and quality improvement leaders, governance professionals and board liaisons, and policy makers involved in health care quality, safety, and oversight.
Learning Objectives:
- Explain the board’s role in quality and patient safety oversight, including key responsibilities related to culture, risk, and accountability
- Interpret key quality and patient safety metrics and dashboards to evaluate organizational performance and identify areas for improvement.
- Apply effective governance practices to promote a culture of safety and high reliability, including the use of Just Culture principles and proactive oversight strategies
- Ask meaningful, data-driven questions that support quality improvement and organizational accountability.
- Recognize regulatory and compliance considerations related to quality oversight, including CMS Conditions of Participation and quality performance requirements.
Continuing Education:
American College of Healthcare Executives
By attending the 2026 Quality 101 for Healthcare Boards Webinar, offered by Texas Healthcare Trustees, participants may earn up to 1.0 ACHE Qualified Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.
Certified Healthcare Trustees and Leaders Education
The Texas Healthcare Trustees designates this continuing certified healthcare trustee and leader education activity for up to 1.0 contact hours. For more information about the CHTL program, please contact THT at 512-465-1015.
Speakers

Laura Cornelson, MSN, RN, Vice President, Clinical Initiatives, Texas Hospital Association, Austin
Laura Cornelson brings nearly three decades of nursing experience to her role as Vice President of Clinical Initiatives at the Texas Hospital Association. With a career rooted in clinical excellence, education, and policy, Laura leads THA’s quality and patient safety team while also advising on policy.
Most recently, Laura served as Director of Nursing at Integral Care, Austin’s Local Mental Health and Intellectual and Developmental Disability Authority. There, she championed nursing practice advancement, supported the launch of Travis County’s first Children’s Crisis Respite Center, and built systems that empowered nurses to work at the top of their licenses.
Prior to that, Laura spent a decade at Ascension Texas as System Nursing Practice Leader for Clinical Standards and Regulations. Her leadership spanned regional oversight of nursing practice, integration of evidence-based care into policy, and modernization of professional governance structures. She also led the implementation of Magnet/Pathway to Excellence® programs and launched a system-wide Zero Suicide initiative, transforming suicide care across the organization.

Sheila Dolbow, MSN, RN, CFN, CPHQ, Project Improvement Manager, Texas Hospital Association Foundation, Austin
Ms. Dolbow currently serves as Quality Improvement Project Manager for the Quality and Patient Safety department at Texas Hospital Association Foundation(THAF). In this role she assists in the implementation of quality and patient safety improvement programs by providing technical assistance and education to hospitals across the state of Texas. Ms. Dolbow has over 30 years of nursing experience with a primary background in trauma and forensics ranging from bedside nursing to the development and management of high-level trauma programs where she began a more intense focus on quality. She has also been involved in the development and implementation of education ranging from injury prevention and health promotion across all age groups within the community, teaching dual credit classes in local schools for health career students, and developing education and training courses for healthcare professionals and law enforcement. Most recently, she was responsible for bringing a Quality Improvement Fellowship Training Course to rural and critical access hospitals in which participants are provided advanced education in quality and process improvement with a focus on CPHQ content. She has also helped oversee the development of bootcamps for Quality Leaders and Nurse Executives at the critical access and rural hospital level. Ms. Dolbow is a graduate of Baptist Memorial School of Professional Nursing, University of Texas Arlington with a Bachelor of Science in Nursing, and Walden University with a Master of Science Nurse Executive degree. Ms. Dolbow is licensed as a Registered Nurse in the state of Texas and maintains Certified Professional in Healthcare Quality (CPHQ) status.