Quality & Patient Safety

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It is crucial to understand the leadership role that hospital board members play in overseeing and ensuring quality and patient safety in their organization. In the governance hierarchy, the hospital’s chief executive officer is directly accountable to the board for quality and patient safety, and the board is responsible for monitoring the CEO’s performance. The board also helps establish priorities for the organization and ensures appropriate resource allocation for quality and patient safety work.

Effective oversight by the governing board is fundamental to achieving the highest standards of care. In order to provide that oversight, a clear understanding of what quality and patient safety means in the organization is needed.

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Trustee Whitepaper

Helping Hospitals Achieve Their Goals

A true EMS partner can contribute much more in helping a hospital reach its clinical, patient satisfaction and financial goals. If your hospital is in a market with only one EMS agency, communicate often about your internal goals and expectations. If your market is served by more than one EMS agency, choose your partner wisely, clearly explain your expectations and be open to feedback that will help your partner to help you reach your goals. 

White Paper: The Critical Access Hospital Board’s Role in Quality Improvement Projects

Critical access hospital boards play an important and critical role in the hospital’s quality improvement program. This white paper explores the responsibilities of critical access hospital boards in pursuing higher quality outcomes.