In today’s health care landscape, quality and patient safety are not just clinical concerns—they are strategic imperatives that directly impact hospital performance, reputation, and sustainability. This complimentary half-day workshop is designed specifically for rural Texas hospital board members to deepen their understanding of their role in overseeing quality and patient safety and ensuring hospital sustainability.
Registration Pricing
Complimentary for rural hospitals in Texas.
Who Should Attend:
Rural hospital board members; CEOs; governance staff liaisons
Learning Objectives
Through participating in this workshop, participants will explore how effective governance can drive better outcomes for patients and communities. The agenda will cover:
- The Board’s Role in Quality and Patient Safety: Understand how board leadership influences care quality and fosters a culture of safety.
- Interpreting Quality Dashboards: Learn how to read and analyze key performance indicators to make informed decisions.
- The Role of the Quality Committee: Discover how this committee supports the board’s oversight responsibilities and ensures accountability.
- SORH Overview and Resources for Rural Hospitals: Gain insights into the State Office of Rural Health’s programs and tools for rural hospitals.
Continuing Education
American College of Healthcare Executives
By attending The Regional Workshop: Quality and Patient Safety Oversight for Rural Hospital Boards, offered by Texas Healthcare Trustees, participants may earn up to 2.75 ACHE Qualified Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.
Certified Healthcare Trustees and Leaders Education
The Texas Healthcare Trustees designates this continuing certified healthcare trustee and leader education activity for up to 2.75 contact hours. For more information about the CHTL program, please contact THT at 512-465-1015.
Workshop Agenda
9-9:15 a.m.
State Office of Rural Health Overview and Additional Programs and Resources to Support Rural Hospitals
9:15-10:15 a.m.
The Board’s Role in Quality and Patient Safety
10:15-10:30 a.m.
Break
10:30-11:15 a.m.
Interpreting Quality Dashboards
11:15 a.m.-Noon
The Role of the Quality Committee
Noon
Adjourn
Speakers

Sheila Dolbow, MSN, RN, CFN, CPHQ, Quality Improvement Manager, Texas Hospital Association Foundation, Austin
Sheila Dolbow, MSN, RN, CFN, CPHQ, currently serves as the Quality Improvement Project Manager for the Quality and Patient Safety department at the Texas Hospital Association Foundation (THAF). In this role, she assists in implementing quality and patient safety improvement programs by providing technical assistance and education to hospitals across Texas. Ms. Dolbow has over 30 years of nursing experience, mainly in trauma and forensics, ranging from bedside nursing to developing and managing advanced trauma programs, where she developed a stronger focus on quality. She has also contributed to creating and delivering education on injury prevention and health promotion for all age groups in the community, teaching dual credit classes in local schools for health career students, and developing training courses for healthcare professionals and law enforcement. Most recently, she was responsible for launching a Quality Improvement Fellowship Training Course for rural and critical access hospitals, providing participants with advanced education in quality and process improvement, focusing on CPHQ content. Additionally, she has helped oversee the development of bootcamps for Quality Leaders and Nurse Executives at critical access and rural hospitals.

Lindsay Thompson, President/CEO, Texas Healthcare Trustees, Austin
Lindsay Thompson serves as President/CEO of Texas Healthcare Trustees and Vice President of Education and Governance Programs for the Texas Hospital Association. As leader of THT, Lindsay provides guidance to board members on health care trends and governance best practices and develops resources and programs to enhance the efficiency and effectiveness of hospital board governance. Lindsay is a leader in health care education and governance programming, with over a decade of experience at the Texas Hospital Association. As VP of Education and Governance Programs, she oversees statewide conferences and educational initiatives, including the THA Annual Conference and Texas Healthcare Trustees’ Healthcare Governance Conference. Lindsay also oversees the THA Leadership Fellows Program, developing curriculum, facilitating capstone projects, and engaging a network of over 200 alumni.
Lindsay is a certified Lean Six Sigma Green Belt and holds a Project Management Certification. She holds a Bachelor of Science in Kinesiology with a minor in Psychology from Southwestern University and remains active in professional organizations like the Texas Society of Association Executives and the American Hospital Association.
This Regional Workshop is presented by Texas Healthcare Trustees and the State Office of Rural Health.
