From Metrics to Meaning: Decoding Hospital Quality Dashboards


As hospital board members, your strategic decisions rely on accurate insights drawn from quality and patient safety data. Join THT’s latest webinar, “Decoding Quality Dashboards,” designed for board members seeking to better understand the valuable information presented in hospital quality dashboards. In this session, we will demystify the metrics, trends, and key performance indicators showcased on these dashboards and equip you with the knowledge to interpret data related to quality, clinical outcomes, and safety measures.

Registration Pricing

Member Group (Unlimited connections from your organization): $110
Non-Member Group (Unlimited connections from your organization): $165

Register via PDF

Who Should Attend:

Trustees, Board Chairs, and chief quality staff.

Learning Objectives:

  • Understand the common metrics used in quality reporting and their significance;
  • The purpose and role of a quality committee;
  • Review examples of quality dashboards and key insights that can be taken from them;
  • Review CMS updated standards related to quality oversight by hospital boards; and
  • Discuss key questions for board members to ask in their quality oversight role.


Karen Kendrick, RN, MSN, Vice President of Quality and Patient Safety, Texas Hospital Association Foundation, Austin

Karen Kendrick has nearly 30 years of progressive nursing leadership and management experience in a variety of hospital settings.  For the past 12 years her work has primarily focused on hospital quality and safety initiatives, including Culture of Safety programs, patient and family engagement, regulatory compliance, quality assurance/improvement activities, and risk management oversight.  Karen currently serves as the Vice President of Clinical Initiatives for the Texas Hospital Association Foundation.