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Thursday, July 26

10 -10:30 a.m.
Welcome and Introductions
Ollie Jo Bozeman, senior director of governance and executive administration, Texas Hospital Association, Austin

10:30 - 11:15 a.m.
Why Hospitals Are Involved in Advocacy
Jennifer Banda, vice president of advocacy, Texas Hospital Association, Austin

Hospitals heal the sick and save lives, but hospital leaders also should be engaged in advocacy on behalf of the hospital. Hear how the decisions made at the capitol buildings in Austin and Washington, D.C. affect the operations and financial viability of your hospital - and why it's so important to be involved in those decisions.

11:15 a.m.- Noon
Not the Same Old “Support Group”: How the Governance Support Staff Facilitates Compliance with Board Fiduciary Responsibilities
Nicole Streeter, vice president and chief governance officer, Harris Health System, Houston

As Board members engage in executing their fiduciary responsibilities, the governance support staff plays a significant role ensuring that business judgment is emphasized in meeting documentation and through establishing the appropriate processes and procedures. The speaker will use the three modes of governance to delve deeper into the board’s fiduciary responsibilities and highlight governance support practices that enhance board compliance. This session will review different types of boards, the three modes of governance operations, basic fiduciary responsibilities, and the governance support practices that enhance the board’s fulfillment of their responsibilities. 

12 - 1:15 p.m.
Networking Lunch

1:15 - 2 p.m.
Tools Every Admin Needs to Succeed in the Changing Health Care Enviornment
Ollie Jo Bozeman, senior director, governance and executive administration, Texas Hospital Association, Austin

When did you last update your toolbox of skill sets? As an admin, your toolbox contains many different skill sets: soft skills such as decision making and hard skills such as software competencies. Learn the latest tools you need to be aware of to keep your toolbox up to date in today's changing workplace environment.

2 - 2:15 p.m.
Break

2:15 - 3 p.m.
Bring the Best to Your Board Meeting: A Round Table Discussion
Moderated by Ollie Jo Bozeman, senior director, governance and executive administration, Texas Hospital Association, Austin

Back by popular demand, time has been allotted to learn and share best practices in addressing current industry issues. What are your workplace pain points? Write them down and bring them with you to this highly interactive round table discussion with your peers.

3 - 4 p.m.
When the Ride Gets Bumpy, Secure Your Own Mask First
Phyllis Cowling, president/CEO, United Regional Health Care System, Wichita Falls and chair, Board of Trustees, Texas Hospital Association

The first rule of air travel in the event of turbulence is secure your own oxygen mask first before helping others. We can’t help others if we ourselves are not at full strength. No other industry has experienced as much volatility…as much turbulence… in the last decade as health care. From the Affordable Care Act to mergers and acquisitions, change best defines what it means to work in health care today. Keeping up with the pace of change can take its toll, and no one who works in a hospital from the C-suite to the bedside is immune from the threat of burnout. In the closing keynote, Cowling will share her perspectives from a career that spans more than 25 years. Attendees will leave the conference ready to embrace change and help their hospitals and co-workers withstand future challenges.

4 p.m.
Adjourn

4 - 5 p.m.
Welcome to Grapevine Reception

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